PRIVACY POLICY
Our Privacy Policy has been updated to comply with The General Data Protection Regulations (GDPR) and is effective from 24th May 2018. At SCHOLAR & SAYZE, we take your privacy and trust very seriously. Our privacy and cookies policy ("Privacy Policy") is intended to outline how personal data is collected from you via our website at www.scholarsayze.com. We will outline how we store, protect, use, and process your information in order to communicate with you and deliver an excellent service to you.
About SCHOLAR & SAYZE
SCHOLAR & SAYZE Limited (hereafter "SCHOLAR & SAYZE" or "we", "our" or "us"), provides the website www.scholarsayze.com for the sole purpose of selling garment products online. SCHOLAR & SAYZE Limited is based in Buckinghamshire, United Kingdom (Company Registered Number: 10746024).
These Terms & Conditions shall apply in the latest version to all orders and contracts made between SCHOLAR & SAYZE and the consumer who is a private person making a purchase through our website (hereafter "consumer" or "customer"). No subsequent agreement in any way altering these Terms & Conditions shall be binding on SCHOLAR & SAYZE unless made in writing and signed by an authorized officer of SCHOLAR & SAYZE.
1. Our Commitment to Privacy
At SCHOLAR & SAYZE, we take our privacy and trust very seriously. Your privacy is important to us and we are 100% committed to protecting the privacy and security of all our customers and website visitors. We have updated our Terms and Conditions and Privacy Policy to stay compliant with The General Data Protection Regulations (GDPR) and to make it easy to understand!
To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make our Privacy Policy available through direct links on the footer on our web pages and at every point where personally identifiable information may be requested such as forms and marketing campaigns.
If you have any questions or queries on how we protect your privacy, please feel free to drop us a note at mailing@scholarsayze.com
2. Privacy Policy Simple and Easy!
We will ONLY use your data to improve your experience on our site and to process orders.
We collect two types of information, 'Personal Information' which could be used to process your order or identify you, and 'Non-Personal Information' which is non-identifying.
We collect certain information automatically when you visit our website or manually when you submit it to us.
We collect information from you so that we can provide our products and services to you, so we can contact you legitimately and so that we can strive to improve them to make a better shopping experience for you.
We keep your data protected at all times and are committed to protecting and securing your data.
We will only ever send you marketing messages with your consent. We never tolerate spam – you decide if, what and how you want to hear from us. You can opt-out from receiving such messages using the 'unsubscribe' links in our email marketing messages or by contacting us at mailing@scholarsayze.com.
We will contact you with product and service billing-related messages and content to fulfill our contract to you as a customer. You will not be able to opt-out of these messages.
We may share your information with third parties including the service provider to help us process and deliver your order, law enforcement officials and website developers, and hosts.
We use cookies and similar tracking technologies for stability, security, functionality, performance, and advertising purposes. You can block, opt-out, or manage such tracking technologies through your browser settings or other sources but this may affect your experience with our services.
We will provide you with access to review or correct the personal information you have stored with us by sending us an email to mailing@scholarsayze.com.
We will only keep your personal information as long as your account on our website is active and if we need it – if not, we will delete it. We may however retain your personal information after you deactivate your account to comply with our legal obligations, to resolve disputes/complaints, or to prevent, investigate and detect fraud and to enforce our terms and conditions, and to protect our legitimate interests.
If you would like us to remove your user account on our website or remove consent from our marketing messages, please contact us at mailing@scholarsayze.com.
If you want to exercise your rights or if ever you feel you need to make a complaint, or just have a question, please contact us at social@scholarsayze.com.
3. When and How We Collect Information About You
We may collect information about you in the following ways:
when you place an order on our Website.
when you sign up for our newsletter or product updates and offers.
when you enter any of our competitions and prize draws.
when you register with the Website or by email, or provide personal information which you complete, or which we complete at your request.
if you ask us to keep in touch with you.
if you ask us to receive personalised online content such as targeted advertising.
if you complete a survey or send us feedback about our products or Website.
if you contact or correspond with us (by phone, email, or otherwise) regarding our products or our customer services, or to report a problem with the Website or a product or for all other reasons.
4. Information We Collect and How We Retain Your Data
This notice applies to all information collected or submitted on this website. We will only ever use your personal information to administer your account and carry out the necessary administration to manage and process the order and to dispatch the products that you have requested from us.
On some pages, you can order products, make contact with us and requests, and register to receive information on products and product offers. The types of personal information collected on these pages are:
Title
Name
Address - Shipping and Billing
Email address
Phone number
Financial Information (such as credit or debit card details)
Other information you may consider necessary to provide to us
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Title
Name
Address - Shipping and Billing
Phone Number
Other information you may consider necessary to provide to us
We will not store your personal information for longer than we need to use it in accordance to this notice. Unless you notify us otherwise or you request for us to delete your personal information, we will keep your personal information for as long as you remain a customer to us or for as long as you continue to keep in touch with us (see Retaining your Personal Information).
5. Information We DO NOT Collect
We DO NOT collect or store your Credit/Debit Card Information - we use third-party payment processors namely Stripe and PayPal to handle this information securely. Rest assured by using both Stripe and PayPal, none of your Credit/Debit card information is stored or recorded anywhere on this site.
6. The Way We Use Information
We only use your name, address, and the contact that you provide to us to:
Carry out our obligations to you arising from any contracts entered between you and us to provide you with information, to process and deliver you orders and payments.
Send out an email confirmation to say your order is being processed, delivered, or to communicate with you with regards to any returns or refunds.
Remind you of the products that you have placed into your basket on our website, but have not purchased.
Help us identify you and the account you hold with us.
Send out emails to update you on the latest products or offers we have ONLY with your consent.
Help us protect you and us against Fraud through prevention, investigation and detection, security breaches, violation of laws, and other forms of website misuse and to enforce our general Terms and Conditions.
Display ads across the web so you can keep up-to-date on our products and offers.
Find out and understand what you like as a customer and offer similar products to you based on products you have previously purchased or enquired about, to help us to improve our website and the products and services we offer to you through our website. We will only contact you by email with such information with your consent.
Deliver any advertising or campaign product offers and newsletters only with your consent.
Make suggestions and recommendations to you about our products and services that may be o interest to you, only with your consent.
Address any enquiries, questions, concerns, or complaints you have raised.
We NEVER store your Payment information. We only use this information to:
Take payment and process your order.
Issue any refunds if required.
We store information on your purchase history so that we can:
Process and confirm the dispatch of your order.
Provide customer service and refer back to your order if we ever need to refund a purchase.
Linking your Facebook or Google+ accounts allows us to:
Log into our website and your account without having to create a specific account.
Provide you with specific product recommendations.
We will only ever use your response to Surveys, Competitions, and Promotions to:
Run the Survey, Competition, or Promotion and allow you a chance to with your entry.
7. The Legal Basis for Processing Your Data
There is a legal basis under data protection laws that allows us to use personal data for example:
We use the information you provide about yourself where it is necessary to perform a contract with you or to take steps at your request prior to entering a contract with you such as to help process an order when placing an order and only to complete that order and to provide after-sales support and to manage the online account that we provide to you on our website. We do not share this information with outside parties except to the extent necessary to complete the above.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We have a legitimate interest to use your data and we will provide the proper care in relation to your rights to allow us to:
Organise and manage our database effectively and understand how our customers make purchases across different parts of the World.
Improve the security of our website.
Carry out research and analysis of your data including purchase information to help us understand you as a customer and how you interact with SCHOLAR & SAYZE Limited.
Update you about any changes to our website or any of our Terms and Privacy Policy.
We allow you to freely register with our website so you can receive updates on our new products and offers with your consent. The information you submit on our website will not be used for this purpose unless you fill out a specific registration form and tick the appropriate consent box asking for your consent to contact you regarding our new products and offers. We will only process your personal information or marketing purposes if you have provided us with consent to do so. You can always unsubscribe or 'opt-out' from our updates at any time using the 'Unsubscribe' link located at the bottom of each email campaign or by notifying us by email at mailing@scholarsayze.com.
We may use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. You do not have to give us any of your personal information but if you do not, you may not be able to carry out any purchases from us at SCHOLAR & SAYZE Limited and may not receive an optimal overall customer experience on our site.
8. Sharing Your Information
We will never sell your personal data to any third party including your name, address, contact, email address, or credit card information. However, we do need to share your data with the following categories of companies to carry out our services to you:
Payment Service Providers such as Stripe, Square, and PayPal, so that we can process payments and refunds.
Warehouse and order packers, so that they can know what exactly you have purchased and where to dispatch your order.
Delivery and Courier companies, so they can transit and deliver your order.
Our Website developers and hosts, analytics providers, advertising networks and search information providers so they can help us run our business.
Credit reference agencies, fraud prevention, and law enforcement to prevent and tackle fraud.
Social Media sites that allow you to link your accounts to us.
We may provide third parties with aggregated but anonymised information and analytics about our customers, but we will not disclose any information to identify you.
SCHOLAR & SAYZE Limited is not responsible for third-party Privacy Policies.
9. Marketing
We will only ever send you marketing messages via email if you have given us consent to do so to help keep you up-to-date on our products, offers, events, sales and marketing from SCHOLAR & SAYZE Limited including personalised online content and advertising through our website, social media platforms and any online partners.
We will ask you whether you would like us to send you marketing messages and you provide consent when you tick the relevant boxes at checkout, when you sign-up to our newsletters, or to receive updates, or if you register with us through our website, by phone or by email. You have the opportunity to clearly state how you wish to hear from us. You can unsubscribe at any time.
How to Unsubscribe and STOP Marketing messages from SCHOLAR & SAYZE
You can stop receiving our marketing email communications at any time by:
Clicking the 'Unsubscribe' link in any of our marketing emails
By contacting our Marketing Team at mailing@scholarsayze.com
Once you do this, we will update your profile by deleting your contact from our Contact List to ensure you do not receive any further marketing messages from us. Please note this may take a few days to administer and you may still receive emails from us up to and during this time.
Stopping marketing messages will only stop you from receiving product updates and offers and will not stop our service communications such as order confirmation, order dispatch, or refund emails.
10. Advertising Across the World Wide Web
We engage in online advertising to help you see our latest products, offers and help you to navigate to our site and see and find our products. Like most companies, we target Banner Ads to you when you browse other websites. We do this using digital marketing networks and ad exchanges using technologies such as cookies, ad tags, and social networks. You will see our banners and ads based on information we hold about you, the products you previously search for or the content you read on our site, or SCHOLAR & SAYZE banners and ads you have clicked on.
11. Retaining Your Personal Information
We only keep your information for as long as you have your account with us or up until the time we need to provide Customer Services and Care to you. If absolutely necessary or if required, we may still keep some of your information even after your account has closed so we can continue to meet legal requirements, resolve disputes, prevent fraud, and support our terms and conditions.
If you request for us to delete your data, we may still need to keep it or may keep it in a form that does not identify you. If you have not provided us with consent to your data for marketing purposes, we will keep your data for 6 years after the last purchase you make from us.
12. Your Rights
We allow you to exercise your complete rights whilst you are a site visitor and or our customer at SCHOLAR & SAYZE Limited. Your rights are to:
Informed - Be informed about how your personal information is being used.
Access - Be able to access the personal information we hold about you – you will need to prove who you are before we release any information to you.
Rectify - Request for us to correct any incorrect information we may hold about you.
Delete - Request that we delete your data or stop collecting and processing it in some circumstances (unless we have the legal right or obligation to retain it).
Decline Marketing - Not provide us with consent to send you marketing emails.
Opt-out - Request that we stop sending you marketing emails and withdraw from previous consent using the 'unsubscribe' link in our marketing emails or by contacting us at mailing@scholarsayze.com.
Data Portability - Request to obtain personal data we hold about you, in a structured, electronic format or to port your data to you or another service provider providing this is (a) personal data that you have provided to us or (b) if we are processing that data on the basis of your consent (such as your marketing preference information) or to perform a contract with you (such as to manage your online account).
Complain – If for any reason you are unhappy with the way we have conducted or handled your personal information, please do contact us at social@scholarsayze.com. If you are still not happy, you have the right to complain to the data protection regulator in the UK - Information Commissioner's Office.
If you want to exercise your rights or if ever you feel you need to make a complaint, or just have a question, please contact us at mailing@scholarsayze.com.
13. Our Commitment to Data Security
We have implemented security measures designed to protect the Personal Information you share with us including physical, electronic, and procedural measures.
We endeavour to protect your data by storing it on secure servers and by using technical security measures to protect your personal data and to reduce the risk of loss, misuse, and unauthorised access, disclosure, and alteration. Such safeguard measures include the use of firewalls and data encryption and physical access controls to our data centers.
We offer HTTPS secure access to areas on our website to manage the transmission of sensitive payment information such as credit card details. Our designated purchasing forms are protected by industry-standard SSL/TLS encrypted connections and our service provider maintains a PCI DSS (Payment Card Industry Data Security Standards) certification.
We also monitor our systems for possible vulnerabilities and attacks and seek new ways to improve our security through Third Party Service Providers to enhance the security of our website to protect our visitors’ and users' privacy.
Regardless of all the security measures we administer, please do understand that no system is perfect and we cannot guarantee absolute protection or security of your personal information from unauthorised access or theft. We therefore encourage that you set strong passwords for your user accounts. Where you have chosen (or provided) a password to access your user account on our website, it is your responsibility to manage this password to ensure it is strong and confident. We ask that you do not share your password with anyone.
Please remember, transmission over the internet is not 100% secure. We will do our best to protect your personal information, but we cannot guarantee the security of data transmitted via the website. When you use our website, any transmission is therefore at your own risk. Once we receive your personal information, we will use strict measures and security features to prevent any unauthorised access.
14. Cookies
The website of SCHOLAR & SAYZE uses cookies. Cookies are small text files that are stored on your computer. We use both permanent cookies and session cookies in order to provide you with a better web service.
The data stored in permanent (persistent) cookies enable you to search more comfortably, even after leaving our website. We use them exclusively for this purpose. Permanent cookies are stored on your system until they expire. If you do not wish for permanent cookies to be stored on your computer, you must alter your browser settings to reflect this preference. (For details, please use the Help button in the menu bar of your browser.) Even if you deactivate cookies, you will still be able to view our website in its entirety.
The data stored in the session (transient) cookies is used exclusively for your current visit to pages on our website. Session cookies enable you to fully enjoy our services and navigate our shop comfortably. We also use session cookies for purpose of market research. These data are anonymized so that you cannot be identified personally. Session cookies are deleted automatically from your system when you close your browser. If you do not wish for session cookies to be stored on your computer, you must alter your browser settings to reflect this preference. (For details, please use the Help button in the menu bar of your browser.) If you deactivate session cookies, we cannot guarantee that you will be able to enjoy unrestricted access to the services on our website.
There are five types of cookies that we use on our website. Here is how and why we use them:
STRICTLY NECESSARY COOKIES: These cookies are essential and allow you to browse our website. Without these cookies, we cannot provide services such as the use of our shopping cart or access your order history through our website.
ANALYTICAL COOKIES: These cookies are used to measure and analyse how you use our website (for example site traffic, total sales, the frequency, and pages duration of visitors, and any pages with errors), to help us to improve the website functionality and the shopping experiences we offer. All information collected by these cookies is anonymous (even if passed onto third parties) and is not used to identify you.
FUNCTIONALITY COOKIES: These cookies allow you to navigate through the website and use features such as 'Add to Cart' and 'Save for Later'. These cookies help our website to remember the choices and/or the preferences (such as your username, language, or the region you are located) in order to offer you more advanced, simplified, and personalised features.
TARGETING AND ADVERTISING COOKIES: These cookies can be used to deliver personalised ads that are more relevant to you and your interests. These cookies may collect detailed information about your browsing habits through our website, like the products you have clicked on or placed into your shopping cart. These cookies allow us to personalise any marketing communication (i.e. email) or limit the number of times you see an ad or help us to measure the effectiveness of our advertising campaigns. They also may enable us (or the third-party advertising services we work with) to track user actions online over time and across different websites or platforms to measure statistics of our marketing efforts and to deliver electronic ads that may be more relevant to you and to help improve the overall consumer experiences.
THIRD-PARTY COOKIES AND SOCIAL MEDIA ACCESS: If you share content from our website through third-party websites like social networking websites, you may be sent cookies from these websites. This occurs when you choose to log in to our website using your social media profile information like your Facebook or Google+ account. Your activity on our website then becomes subject to the privacy policies of those other social media websites/services. SCHOLAR & SAYZÉ ™ does not control the setting of these cookies or their Privacy Policies. Please refer to the relevant social media provider’s websites for more information about their cookies and how to manage them. You should also refer to their Privacy Policies on how they handle the information they gain access to when you make the decision to log into our website using your social media profile information.
For more detailed information about cookies and how they can be managed and deleted, please visit www.allaboutcookies.org.
Here is a detailed breakdown of the cookies we implement on our site:
SCHOLAR & SAYZE uses Google Analytics, a web analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses cookies that analyze how you use our website. These cookies generate information about your use of our website and transmit this information to a Google server in the USA, where it is stored.
SCHOLAR & SAYZE uses Google Analytics with the extension "_anonymizelp()". This extension shortens all transmitted IP addresses, making reference to individuals impossible. Google will use this information to evaluate your visit to our website, create reports on website activities and provide other services related to your use of our website and the internet. Google may also transfer this information to third parties where required by law or where third parties process this information under the control and on behalf of Google.
Google will never match IP addresses to other data collected by Google. If you do not wish for Google Analytics cookies to be stored on your computer, you must alter your browser settings to reflect this preference. (For details, please use the Help button in the menu bar of your browser.) If you deactivate Google Analytics cookies, we cannot guarantee that you will be able to enjoy unrestricted access to the services on our website. You can withdraw your consent to data collection and storage by Google Analytics at any time with future effect.
This website uses Google Conversion Tracking. When you access our website by clicking on a Google Advert, Google Adwords stores a cookie on your computer. This cookie becomes invalid after 30 days and is not used to identify you as an individual. When you then visit certain pages of our Website, this cookie is still valid. Both Google and us can see that you have clicked on an advert and was referred to our Website (SCHOLARSAYZE.COM).
Every AdWords customer receives a different cookie. Thus, cookies cannot be traced via websites of AdWords customers. The information gathered by conversion cookies makes it possible to create conversion statistics for AdWords customers who have opted to use conversion tracking. AdWords customers will learn the total number of users who have clicked on their advert and have been forwarded to a page of the customer's website that is marked with a conversion tracking tag. AdWords customers will never receive any information identifying individual users. If you do not wish to participate in conversion tracking, you must alter your browser settings to reflect this preference. (For details, please use the Help button in the menu bar of your browser.) You can also deactivate conversion tracking by blocking cookies from "googleadservices.com".
SCHOLAR & SAYZE uses Google Remarketing, a program for interest-based advertising. Third-party providers, including Google, put adverts on websites using cookies stored on your computer for this purpose and taking into account earlier visits you have made to these websites. You may deactivate the use of such cookies for these purposes by logging onto the website for deactivating Google adverts see here https://support.google.com/ads/answer/2662922?hl=en-GB. Users may also deactivate third-party cookies by logging onto the deactivating website of the Network Advertising Initiative.
By using SCHOLAR & SAYZE you agree that Google may process the data collected from you using the means and for the purposes listed above. Please note that the Google privacy policy is independent of that of SCHOLARSAYZE.COM. We assume no responsibility or liability for Google’s regulations or procedures. Please read Google’s own privacy policy before using our website. If you wish to know more about our privacy policy, do not hesitate to contact us at info@scholasayze.com.
Changes your Cookie Settings
Once a cookie has been set on your browser, we are unable to remove it for you before it expires naturally. However, it is easy to remove cookies should you decide to do so. You can block any cookies from our website through your browser settings. For more specific information on how to do this and how to manage cookies to suit your preferences, including deleting those that have already been added to your computer, please visit www.aboutcookies.org.
If you opt to delete your cookies, some of our Website services and functionality may not work.
If you use a shared computer, accepting or rejecting the use of cookies will affect all users of that computer.
Consent to cookies
If you continue to use this site without disabling cookies we will take that as your consent for us to place cookies on your computer. Please remember if you do disable cookies then some parts of our website may not work properly, and you will not be able to use some of our services.
15. Changes to this Policy
We will notify you of changes to this Privacy Policy by posting the amended terms on the Website.
If for any reason you do not agree to the new terms of this Privacy Policy, please refrain from using the website. If you are a registered user and hold a website account with us, you may cancel your account with us within the thirty (30) day period by contacting us at info@scholasayze.com. Your account will be closed, and you will not be bound by the new terms. You may also ask us to delete your information (as mentioned above).
Otherwise, continued use of the Website after the effective date of changes constitutes acceptance of the new terms of this Privacy Policy.
16. How to Contact Us
Should you have other questions or concerns about these privacy policies, please contact us info@scholarsayze.com and we will get back to you as soon as possible. Our business hours are Monday-Friday 9am-5pm EST.
info@scholarsayze.com / www.scholarsayze.com